Pay in 4 interest-free payments of $28.12 Learn more
Ships within 48 hours · Estimated delivery Jul 28 - Aug 2
aggressive or abusive customers SIRXCEG009 Manage workplace responses to disrespectful aggressive or abusive customer behaviour * We can develop additional elective units that are not listed on request (Please contact us for further information)
Units of competency ICTTEN315 Determine and apply technologies within a telecommunications system ICTWHS204 Follow work health and safety and environmental policy and procedures ICTTEN317 Locate
This package also includes:
policies and procedures in the construction industry CPCCSH2003A Apply and install sealant and sealant devices CPCCWHS1001 Prepare to work safely in the construction industry CPPSEC2022 Install electronic locks and locking systems MSFBA3015 Install louvre shutters If you require RPL Kits with comprehensive benchmarking
SCORM Compliant Package-RIIWHS204D Work safely at heights PMB aggressive or abusive customers SIRXCEG009* The full Microsoft Office learner and assessment kit for this unit must be purchased for this pricing.