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The Hogan Personality Inventory (HPI) is the industry standard for measures of normal personality
Interpersonal flexibility
It assists HR managers and professionals in making decisions regarding the assessed individual
and more than 150 organizations have put their trust in this approach
Client Contact Center Test (T3C) - Client Service & Sales & Collection morethan60 The Hogan Personality Inventory (HPI)Description This tool is a simulation designed mainly for entry level positions in customer service, sales and collections contact centres. Four categories of competencies are assessed: functional aspects (e. g., client oriented), personal aspects (e. g., ability to listen), sales aspects (e. g., negotiating skills) and results performance aspects (e. g., adaptability).